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I. Description of the Agency
      CaLaBaRZon 
is considered the country's prime region being the most populated, and with the biggest land area as of 2018, the region has a total of 14,659,354 inhabitants and land area of 1,287.55 sq./kms with a population density of 870 people per sq km.
      CaLaBaRZon  is compposed of five provinces namely, CAvite, LAguna, BAtangas, Rizal, and QueZON. It has 19 cities, 123 municipalities and 4,011 barangays.
      For its health facilities; the region has a total of 217 Rural Health Units, 2681 Barangay Health Stations, 239 hospitals of which 61 are government and 178 are privately-managed.
      Center for Health Development - CaLaBaRZon (CHD 4A) is the Regional Field Office of the Department of Health tasked for the following functions: Polic Development Technical Assistance, Advocacy, Regulations, Licensing, Monitoring Evaluation.
      At the provincial level, these functions are being carried out by the Provincial DOH Offices of CaLaBaRZon  headed by the Provincial Head Team Leaders being assisted by the Development Management Officers (DMO's) within their assigned 3 to 4 municipalities and cities.

II. Vision
     Health within Reach with Health Champions for a Productive CaLaBaRZon.

III.
Mission
     Department of Health Regional Office CaLaBaRZon shall lead in Ensuring Quality Health for the Communities of Region IV-A particularly the Vulnerable Group By Empowering all Stakeholders for Health.

IV. Service Pledge
     We, the officials and employees of the Center for Health Development 4A (CaLaBaRZon ) pledge and commit to deliver quality public services as promised in the Citizen’s Charter.  Specifically, we will:

  • Serve with Integrity.
  • Be prompt and timely.
  • Display procedures, fees and charges.
  • Provide adequate and accurate information.
  • Be considerate in applying rules.
  • Provide feedback mechanism.
  • Be polite and courteous.
  • Demonstrate sensitivity and appropriate behavior and professionalism.
  • Wear proper uniform and identification.
  • Be available during office hours.
  • Respond to complaints.
  • Provide comfortable waiting area.
  • Treat everyone equally.

V. Services Applied For

External

Internal

VI. Contact Information of the office

     pdfContact list of Key Officials

VII. Procedure for filing complaints
     pdf Health Facility Complaints
    
pdf
Steps in Filing a Complaint

VIII. Other Information

     pdfPayment of Health Facilities - Non Hospital Based
     pdfPayment of Health Facilities - Non DOH Retained
     pdfPayment of Health Facilities - Dental Laboratory
     pdfPayment of Health Facilities - Drug Testing Laboratory